For Providers

Provider Portal

Use to check eligibility, request referrals and precertification and view status of previous requests, check whether or not services require authorization, and view clinical documentation that is attached to approvals.

EPO Level Provider Directory (PDF)

Plus Level Provider Directory (PDF)

General Links

• General Information (PDF)
• Kern Legacy Network Plus Contacts (PDF)
• Copays & Deductibles (PDF)
• Network & Contracting (PDF)
• Requesting Authorizations (PDF)
• Lab & Radiology (PDF)
• Prescriptions (PDF)

Provider Documents & Forms

• Sample Member ID Cards
  • Active Employees (PDF)
  • Retired Employees (PDF)
• Continuity of Care Request Form (PDF)
• Authorization Request Form (PDF)
• No Prior Authorization List (NPA) (PDF)

  This document lists all the procedures and services that do not require a Prior Authorization while seeking services through a contracted provider. Non-contracted providers must obtain a Prior Authorization when providing these procedures and services.